GetTable Support

Common questions

How do I reserve a table?

Search or browse for a restaurant, open it, choose a date and time, the number of guests and a seating area, add an occasion or a special request if you have one, and confirm. Your reservation appears under Pending in the Booking tab until the restaurant accepts it.

How do I cancel a reservation?

Open the Booking tab, find the reservation and use the cancel option on it. If your reservation is soon, message the restaurant through the app as well — that reaches them faster than anything else.

I am not receiving notifications.

Check that notifications are enabled for GetTable in your device settings, and that the app is signed in. Notifications about reservations and messages are sent to the account that made the reservation.

I cannot sign in.

Sign in with the same method you originally used — Apple, Google, or your email address and password. If you signed up with Apple or Google, there is no separate password to reset. If you are still stuck, email us and we will look up the account.

Nothing appears when I search for restaurants near me.

GetTable searches around your location, so location permission has to be granted for nearby results to appear. If permission is granted and results are still empty, there may be no restaurants signed up in your area yet.

How do I delete my account?

Follow the steps on the account deletion page, or email us and we will process it for you.

I run a restaurant. How do I list it?

Create an account in the app, switch to your restaurant profile, and add your restaurant's details and menu. Diners can then find you and send reservation requests, which you accept or decline from the Booking tab.

Reporting a problem

To report a bug, an inappropriate message or a problem with another user, email gettable@griphcon.com with enough detail to identify what happened — who was involved, and roughly when. Reports about conduct are reviewed and acted on.