Delete your GetTable account

GetTable is operated by GRIPHCON TECHNOLOGIES AND PROCESSING USA LLC. This page explains how to ask us to delete your GetTable account and what happens to your information when you do.

Delete your account from inside the app

  1. Open GetTable and go to the Profile tab.
  2. Select Delete Account.
  3. Choose a reason. If you pick Other, type it in.
  4. Tap Delete Account, then Yes to confirm.

Your account is closed straight away and you are signed out.

Delete your account by email

If you can no longer sign in, email gettable@griphcon.com from the address registered to your account, with the subject “Delete my GetTable account”. We may ask you to confirm details on the account before we act on the request.

What is deleted

When your account is deleted, the following stop being accessible and are removed from GetTable:

You will not be able to sign in again, and your profile stops being visible to restaurants.

What is kept, and for how long

Records of reservations you made, and messages exchanged with a restaurant, are kept after your account is closed. Those records also belong to the restaurant you booked with, who needs them for their own business, accounting and tax purposes. They are retained for as long as that obligation lasts and are then deleted.

If you want your information erased entirely rather than your account closed, say so in your email and we will action it separately.

Contact

Questions about this process: gettable@griphcon.com