Effective Date: August 1, 2025
If you use GetTable within the United States, GRIPHCON TECHNOLOGIES AND PROCESSING USA LLC, doing business as
GRIPHCON TECH
("GRIPHCON," "we," "our," or "us") provides the services to you under this
Privacy Policy and Terms of Use. This Privacy Policy explains how we
collect, use, and protect your information when you use the GetTable
mobile application (the "App" or "Service").
This policy applies to all users of GetTable unless stated otherwise.
Please also read our Terms & Conditions, which outline the rules for using
our services.
Our Commitment to Privacy
We built GetTable with a commitment to transparency and respect for your
privacy:
-
We only collect the information needed to help you reserve tables
quickly and securely.
- We never sell your data.
-
You control your information and how it is shared with restaurants.
Information We Collect
To operate and improve GetTable, we must collect or receive certain types
of information.
1. Information You Provide
-
Account Registration: Your name, mobile number, and
optionally an email address and profile photo.
-
Reservation Details: Restaurant name, time, number of
guests, special requests, and dining preferences.
-
Reviews & Feedback: Ratings or comments you share about
restaurants and dining experiences.
-
Customer Support: Any information you send to us when
contacting support, including screenshots or conversation history.
2. Information We Collect Automatically
-
Usage & Log Data: App activity, clicks, viewed
restaurants, device settings, and crash reports.
-
Device & Connection Info: Model, OS version, language,
time zone, IP address, app version, and mobile network.
-
Location Data: If you enable location permissions, we
use GPS or IP-based location to show nearby restaurants.
-
Cookies & Analytics: We use cookies and analytics tools
to personalize your experience and analyze usage trends.
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Facilitate reservations and send confirmations
- Improve app performance and suggest relevant restaurants
- Communicate important updates, promotions, or policy changes
- Enhance safety, detect misuse, and enforce platform policies
- Conduct customer support and resolve issues
Information Sharing
We do not sell your personal information. We may share data only in these
cases:
-
With Restaurants: Your reservation info (name, time,
guests, requests) is shared with the restaurant you book.
-
With Trusted Vendors: Including cloud storage,
analytics services, and payment processors, all under confidentiality
obligations.
-
With Authorities: If required by law, legal process, or
to protect rights, safety, and compliance.
Your Choices and Controls
- You can edit your profile and preferences at any time.
-
You can delete your account from within the app or by contacting
gettable@griphcon.com.
- You may restrict location access via your phone's settings.
-
You can opt out of marketing messages using in-app notification
settings.
Data Security
We safeguard your information with encryption, secure servers, and
industry best practices. Despite strong measures, no system is entirely
immune to breaches; we continuously monitor and improve our security
protocols.
Data Retention
We retain your data only as long as necessary to provide the service or
fulfill our legal obligations. Upon account deletion, we erase personal
data except when necessary for legal or operational purposes (e.g., past
booking records).
Children's Privacy
GetTable is not designed for users under 13. If we become aware that we
have collected data from a child under 13, we will delete the information
as required by law.
Global Data Handling
Your data may be processed or stored on servers outside your country of
residence. These jurisdictions may have different privacy laws, but we
apply appropriate protections during international transfers.
Policy Updates
We may revise this Privacy Policy from time to time. When we do, we will
notify you through the app or via email and update the "Effective Date"
above. Continued use of GetTable confirms your agreement to any changes.
Contact Us
Have questions or concerns about your privacy? Reach out to us:
Email: gettable@griphcon.com
Support: GetTable Support
Website: www.gettableapp.com
GRIPHCON TECHNOLOGIES AND PROCESSING USA LLC, Houston, TX USA